• Which currencies can I shop in?

    You can shop in GBP.

  • Which payment methods do you offer?

    We accept payments from Credit and Debit Cards (Visa, MasterCard, American Express, Diners or Maestro Cards)

  • Can I order over the phone?

    No. All the orders must be placed via the Claws website. Should you face any issues, please contact us on info@clawsbytigertaylor.com. Our team will promptly assist you and guide you through the ordering process.

  • Where can I receive my order?

    We deliver worldwide and to your preferred address.

    *Please note that if you reside in the Russian Federation or Ukraine, due to the current international scenario, some orders may be impossible to deliver in due time. We recommend getting in touch with us prior to placing your order and in all cases, you must provide a business address as our preferred courier company will not deliver unless this occurs.

  • How do I track my order?

    You will receive a shipping confirmation email when your order has been dispatched from our warehouse. This email contains a tracking link for you to follow the progress of your shipment. Please note that it may take up to 24 hours from the time you received the shipping confirmation email before the link is active.

    Please ensure to leave a mobile contact upon checkout, in order to be easily reached by our Customer Care team and our carrier partner as soon as your parcel is on the way to you.

  • When can I expect my order?

    All orders take 1-2 working days to be processed at our warehouse before being sent out.

    You will receive a shipping confirmation email when your order has been dispatched from our warehouse. This email contains a tracking link for you to follow the progress of your shipment.

    Please note that it may take up to 24 hours from the time you received the shipping confirmation email before the link is active.

    Delivery times depend on the destination:

    Delivery within the UK takes 2 to 3 working days.

    EU, US and International deliveries take 5 to 9 working days.

    During busy sales periods deliveries may take up to 6 working days longer than usual.

  • What is your returns policy?

    Due to the personal nature of the product, all sales are final.

  • Which countries do you ship to?

    We ship worldwide.